Author s' publications about trust
The two authors of Building High-Trust CommUNITY, Pam and Sherry, have studied and published the following original research about trust for over a dozen years. Contact pshockle@uccs.edu or smorreal@uccs.edu personally if you’re interested in learning more about any of these writings.
2022
Shockley-Zalabak, P.S. & Morreale, S. P. Control of information, polarization, history in dispute, and distrust: Our haunting experiences in Russia and Poland and what it underscores in the U.S.A. today. Journal of Intercultural Communication Research. (In press)
2021
Shockley-Zalabak, P.S. & Morreale, S. P. Voters’ Perceptions of Trust in Donald Trump in 2016 and 2019: Implications for Presidential Leadership in the Crises of 2020. American Behavioral Scientist, 65(3), Sage Publications. https://doi.org/10.1177/0002764220975051
Kopaneva, I., Shockley-Zalabak, P., & Morreale, S. The importance of trust: An analysis of five drivers of trust in the published statements of 20 notable national and international leaders. Integral Leadership Review. http://integralleadershipreview.com/table-of-contents/?slug=december-2020
2020
Shockley-Zalabak, P.S. & Morreale, S. P. Voters’ Perceptions of Trust in Donald Trump in 2016 and 2019: Implications for Presidential Leadership in the Crises of 2020. Blanquerna Global Summit – Building Bridges Through Civic Engagement. An Online Conference.
2019
Shockley-Zalabak, P., Morreale, & Stavrositu, C. Voters’ perceptions of trust in 2016 presidential candidates, Clinton and Trump: Exploring the election’s outcome. Reprinted in American Behavioral Scientist: Special Issue: Political Communication. Celebrity Spectacle, 63 (1), 856-887, 2019.
2018
Morreale, S. & Shockley-Zalabak, P. The role of trust in the 2016 Presidential campaign: An analysis of five trust drivers in Clinton and Trump’s acceptance speeches and three debates. American Communication Journal, Winter, 20(1).
https://www. com/s/i9fojl1746j88qm/ACJ%202018%20Issue%201Article%204.pdf?dl=0
2017
Morreale, S. P. Media interview. Voters’ perceptions of trust in 2016 presidential candidates, Clinton and Trump: Exploring the election’s outcome. PsyPost.org. Retrieved from http://www.psypost.org/2017/10/voters-perception-trust-may-influenced-2016-presidential-election-49933
Shockley-Zalabak, P. S., Morreale, S. P., & Stavrositu, C. (September 14, 2017). Voters’ perceptions of trust in 2016 presidential candidates, Clinton and Trump: Exploring the election’s outcome. American Behavioral Scientist.
http://journals.sagepub.com/eprint/XMw6mKniVs242IxaU6c5/full
Shockley-Zalabak, P. & Morreale, S. Voters’ perceptions of trust in 2016 presidential candidates, Clinton and Trump: Exploring the election’s outcome. Presentation at Emerson College Global Election Retrospective: Politics, Sports and Civic Engagement, Nov. 9 -11, 2017.
Morreale, S. Toward a new legacy for ethical communication in organizations: The critical relevance of mindfulness, trust and dialogue in turbulent times. Annual Meeting of the National Communication Association, November, Dallas, TX.
2015
Morreale, S. and Shockley-Zalabak, P. Organizational trust in cultures with a history of distrust: Polish and Russian leaders’ perspectives and experiences. Journal of Intercultural Communication Research, 44(1), 27-43. 10.1080/17475759.2014.989255
2014
Morreale, S. P. & Shockley-Zalabak, P. S. A qualitative study of organizational trust: Leaders’ perceptions in organizations in Poland and Russia. Intercultural Communication Studies, XXII (3), 69-89.
2012
Shockley-Zalabak, P. & Morreale, S. Building and maintaining stakeholder trust. In Wrench, J. S. (Ed.), Workplace communication for the 21st century: Tools and strategies.
2011
Shockley-Zalabak, P.S. & Morreale, S.P. Building high trust organizations: Understanding the five key drivers for building trust in organizations. Leader to Leader, 60, 39-45.
2010
Full-length book:
Shockley-Zalabak, P. S., Morreale, S. P., & Hackman, M. Z. Building the high trust organization: Five key dimensions of trust. San Francisco: Jossey-Bass.
Shockley-Zalabak, P., Morreale, S., & Hackman, M. Build high trust: Use a five dimensional model. Leadership Excellence. Provo, UT: Executive Excellence Publishing.
Morreale, S. Radio Interview. Trust across America, Voice America Variety Channel.
Morreale, S. Trust Across America list of the Top 100 Thought Leaders in Trustworthy Business Behavior Award presented annually to academic and professional leaders in recognition of their contributions to understanding and building trusting organizations
2009
Shockley-Zalabak, P.S., Morreale, S.P., & Hackman, M.Z. Safeguard your organization from the corporate trust crash. Communication World Bulletin, On-Line.
